Frequently Asked Questions (FAQs)
Subscriber Identity Module (SIM) Registration
Leveraging on GovTech’s OpenAttestation technology, eVerify Service is developed by the Information and Communication Technologies Authority (ICTA).
eVerify verification service enables quick and easy verification of the authenticity of ICTA’s Licences that are issued as from August 2023.
Yes, this service is provided by ICTA free-of-charge.
ICTA’s eVerify verification service is easily accessible to all members of the public. No login is required to access this service.
SIM registration is the process defined in the Information and Communication Technologies (Registration of SIM) Regulations 2023 where a mobile operator collects, verifies and records information of the purchaser of a new SIM.
The aim of SIM registration is to ensure that every SIM subscriber has his SIM duly registered under his identity.
Anyone purchasing a SIM from mobile operators (my.t, Emtel, Chili), including citizens, non-citizens residing in the Republic of Mauritius, public body, corporate body, company, diplomatic mission or any other organisation and tourists visiting the Republic of Mauritius.
Registration is done by the mobile operator at the time of purchase of a new SIM.
Please contact your mobile operator for more information.
Mauritian citizens are required to provide the following:
- National ID card /Personal details of Passport; and
- Recent Utility bill or any other Proof of address.
The mobile operator will also take a coloured photograph of the applicant and verify same against the National Identity Card photo or the photo from the Passport as applicable.
Non-citizen residents of the Republic of Mauritius are required to provide the following:
- Personal Details of Passport;
- Unique Identification Number;
- Residence permit or Occupation permit; and
- Recent Utility bill or any other proof of address.
The mobile operator will also take a coloured photograph of the applicant and verify same against the photo from the Passport.
Tourists are required to provide the following:
- Personal details of Passport or any other valid Travel Document; and
- Proof of Address in the Republic of Mauritius.
The mobile operator will also take a coloured photograph of the applicant and verify same against the photo from the Passport or any other relevant travel document.
The purchaser is required to provide the following:
- Letter from the organisation authorising the purchaser to act on its behalf;
- National ID card or Personal Details of Passport of the purchaser acting on behalf of the organisation;
- Recent Utility bill of the organisation or any other proof of address;
- Copy of the Certificate of Incorporation of the organisation, as may be applicable.
The mobile operator will also take a coloured photograph of the purchaser for the verification against the National Identity Card photo.
For SIM activation, the employee has to provide the same information as either a citizen or non-citizen resident of the Republic of Mauritius as the case may be.
The mobile operator will also take a coloured photograph of the individual employee and verify same against the National Identity Card photo or the photo from the Passport.
The purchaser is required to provide the following:
- Letter from the organisation authorising the purchaser to act on its behalf;
- National ID card or Personal Details of Passport of the purchaser acting on behalf of the organisation;
- Recent Utility bill of the organisation or any other proof of address;
- Copy of his valid Tourist Enterprise Licence or Tourist accommodation certificate; and
- Copy of the Certificate of Incorporation in case of a company or in case of an individual the Business Registration Number (BRN).
The mobile operator will take a coloured photograph of the purchaser for the verification against the National Identity Card photo.
For SIM activation, the tourist has to provide personal details of his Passport or any other valid Travel Document and his proof of address in the Republic of Mauritius.
The mobile operator will also take a coloured photograph of the tourist and verify same against the photo from the Passport or any other Travel document.
Taking a photo by the mobile operator is one of the mandatory requirements of the Information and Communication Technologies (Registration of SIM) Regulations 2023 for real time verification process. No registration can be conducted without the photo.
Any person who for the purpose of registering a SIM or M2M SIM furnishes false or misleading information shall commit an offence and shall on conviction, be liable to a fine not exceeding Rs 50,000/- and to imprisonment for a term not exceeding one year.
Any person who contravenes the Information and Communication Technologies (Registration of SIM) Regulations 2023 shall commit an offence and shall on conviction, be liable to a fine not exceeding Rs 50,000/- and to imprisonment for a term not exceeding one year.
Verification Technology
Developed by GovTech Singapore, OA is an open-sourced framework to endorse and verify documents. The OA files issued by ICTA are verifiable formats of your documents. You may upload them on this website to verify if your documents are issued by ICTA.
No, a licence issued by ICTA is cryptographically hashed based on its content, and contains a signature which is a unique digital code used to verify against ICTA’s public key.
A hash is a unique digital code to verify that the document content has not been altered. When ICTA issues a document, a hash is created based on the document content. The hash is then tagged to the OpenAttestation file. When you upload an OpenAttestation file on this website, another hash will be created. If the content within the uploaded file is identical to the original file, both hashes will match.
A signature is a unique digital code to verify that the document is issued by ICTA. When ICTA issues a document, a hash is created based on the document content. This hash is then signed with ICTA’s private key, creating a signature that is tagged to the OpenAttestation file. When you upload an OpenAttestation file on this website, the signature is verified against ICTA’s public key. If the document is issued by ICTA, the signature can be verified against ICTA’s public key.