eClearance Guidelines

Under section 18 (1) (n) of the ICT Act 2001 (as amended), the Authority must ensure the safety and quality of every information and communication services including telecommunication service and, for that purpose, determine technical standards for telecommunication network, the connection of customer equipment to telecommunication networks.”

Why is compliance with standards important?

Standards bring numerous benefits to business and society.

Compliance with Standards

  • ensures that the operating frequency of all radio communication equipment is in conformance with the frequency spectrum allocation plan in Mauritius so that no harmful interference is caused to essential services;
  • is important for ensuring safety, reliability and environmental care;
  • addresses the needs for interconnection and interoperability which is particularly important for open markets, where users can mix and match equipment and services, and where suppliers can benefit from economies of scale; and
  • protects user and business interests, and supports government policies.

The Authority ensures compliance to standards by requiring that all ICT equipment being imported for commercialisation and use in Mauritius obtain clearance from the ICT Authority through the ICTA Online Portal in accordance with the Information and Communication Technologies (Clearance to Import ICT Equipment) Regulations 2019.

Users importing ICT Equipment need to ensure that the equipment they have imported comply to the standards determined by the Authority.