The Postal Authority was established as a regulatory body under the Postal Services Act 2002 for the postal, courier and ancillary services.
The Postal Authority, in the discharge of its functions, performs the following:
- licence, renew, amend, vary, suspend, cancel or revoke a licence issued under this Act;
- approve or fix rates for each of the types of postal, courier or ancillary service offered by licensees;
- conduct surveys, tests and evaluations as regards the standard of services delivered by licensees;
- regulate the issue of postage stamps, their themes and designs;
- determine uniform standards, best practices and codes of conduct applicable to service providers and ensure compliance therewith;
- issue such directions as may be necessary to ensure that persons in control of premises may provide effective access to premises for the delivery of mail;
- advise the Minister on all matters relating to the provision of postal services by the licensees.