ICT Authority adopts safe operations measures in preparation for end of lockdown


With the approach of the end of the lockdown, the ICT Authority wishes to reassure stakeholders that it is putting in place measures to ensure, as far possible, the safety of staff and the public within its premises.

As such the Authority will adopt, a contactless approach to deliver its services.

Visitors will only be allowed access into the premises of the Authority upon appointment.

The Authority will favour video conferencing for meetings.

Should the need, however, still arise for the public to visit the Authority in person, a request for an appointment must be made by email to info@icta.mu or by calling 211 5333, at least 1 day ahead.

The Authority will assess the request and appointments will be confirmed in writing.

In the interest of safety, visitors will be required to abide by the Staying Safe and Social Distancing procedures prevailing at the Authority.

Visitors will be required to wear masks and gloves, to bring along their National Identity Card and to practice social distancing.

Payments and outstanding dues shall be paid by bank transfer only. The banking details of the Authority are as follows:

Name of Bank: State Bank of Mauritius Ltd.

Bank’s address:
1 Queen Elizabeth II Avenue, Port Louis
Account Number:61030100023327
Swift Code: STCBMUMU
IBAN: MU87STCB1170030100023327000MUR

Currency: Mauritian Rupee

Stakeholders wishing to import ICT equipment must obtain clearance on the following portal: https://www.icta.mu/applyonline

All the procedures necessary for clearance of ICT equipment are set out on the portal. Assistance required to navigate the features of the portal may be sought via email: info@icta.mu or via phone: 2115333.

All correspondence, addressed to the Authority must be sent to the Officer in Charge at the following email address: info@icta.mu

Queries/ICT-related consumer complaints can be made online on the following: https://www.icta.mu/complaint/

Members of the public are advised to check for updates on the Authority’s website: www.icta.mu

The Authority extends its support to all stakeholders to remain safe during the Covid-19 pandemic and gives its assurances that it will continue to deliver its services in an optimum manner.

The ICT Authority

12th Floor, The Celicourt,

6 Celicourt Antelme Street


30 April 2020